Ordering a gift certificate is very similar to placing an order. Once you have filled in the details you will be taken to the checkout. The recipient of the gift certificate will then receive an email with a code. (N.B. If you send it to yourself you will need to forward it to the recipient). This is used just like entering a voucher code into a web site.
The person who received the gift certificate can then visit our web store, choose products from the catalogue and add them to cart.
At checkout he or she will be offered to redeem the certificate by entering the certificate’s code. The certificate’s worth will be subtracted from the order total. If the certificate doesn’t cover the order total completely, the rest of the sum can be paid.
If the amount of the goods is less than the certificate the balance can be used at a later date by entering the same code.
If you have any further questions please email us or call on 020 7740 1100